You need to make an impact for your clients. That’s your #1 job, and you spend most of your working day striving to make it happen.
Reputation, and specifically customer reviews, deliver so much value for small businesses. Namely, they add value to marketing campaigns, they drive sales, and they boost SEO.
Reviews make an impact
When you lead the competition in quality reviews, you have the social proof it takes to get that first shot at most local customers. As you extend your lead, it becomes a no-brainer that you’ll get the majority of clicks, visits, and leads in your market.
Let’s take a deeper dive into the power of reviews with the direct relationship between customer feedback and revenue.
The Power of Positive Reviews
Would you get a sandwich from a restaurant you’ve never been to without checking the reviews? Maybe in 2005, but probably not anymore…
People want to support local businesses, but they want to be sure that their hard-earned money is being spent on quality businesses. That’s why they get that feedback from reviews. That’s why it’s so important to ask customers for #reviews.
What do Small Businesses Need From Review Management Services?
Most business owners now understand why reviews are important, but they still need help getting them and utilizing them in their marketing. We can help! We have the tools and knowledge!
- Review Marketing and Promotion
Getting engagement from recent work and reviews as soon as possible from the moment they’re shared is the key.
This indicates that small businesses need some help to create that engagement right when that experience occurred.
- Customer Feedback that Reflects your Target Demographic
Businesses that generate share-worthy before/after content like tattoo artists, remodelers, landscapers, and even often restaurants often attract reviews from passive followers who just like what they see. Those type of reviews aren’t that helpful for businesses.
To influence potential customers, reviews need to reflect the experience that the target demographic would like to have with your business.
Reviews that are local, and mention specifics about the experience have the most power to influence future customers. These are the reviews that local business owners need.
Turn Customer Experiences into Stars with Customer Voice
We at Tri Fusion Marketing, we know that gathering customer feedback can be a challenge—whether it’s for a tattoo shop, a restaurant, or any other local business. We have the tools that help businesses easily gather customer experiences to boost online star power and drive more business.
We can make it easy to ask for feedback, improve business marketing with that feedback and address reputation issues before they show up online.